Baltas International Group Personova Privacy Policy

Our contact details

Name: Baltas International Group

Address: 63-66 Hatton Garden, London, EC1N 8LE, United Kingdom

Phone Number: +44 207 589 2924


This website (the "Site" or "Website") is owned and operated by Baltas International Group. ("BIG"). At BIG, we recognize the importance of privacy to you and are firmly committed to protecting your privacy when you visit the Site and provide information to us. As a result, we have instituted this website privacy policy ("Privacy Policy"). BIG is providing this notice to explain how we collect, use, disclose and protect the Personal Information you submit to us when accessing and using the Site.

In general, you may visit the Site and view its content while remaining anonymous to us by not providing any Personal Information. By visiting and using the Site, you agree to the terms of this Privacy Policy and, if you provide us your personal information, you may consent to the collection, use and disclosure of your information as described in the consent and within this Privacy Policy.

As used in this Privacy Policy, "we," "our" and "us" means BIG and its affiliates.


The type of personal information we collect

We currently collect and process the following information:


How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

We use and otherwise process Personal Information only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal Information, we endeavour to tell you the purposes for which we will process that data where appropriate.

The individuals and the institutions that the personal data may be transferred to includes the persons and institutions our group of companies and other third parties the Baltas Group associates receive services from, collaborate with and act/will act as program partners so as to run the business of our company to carry out and control the services outlined on client contracts and agreements.

Please note that due to the global nature of our business, your Personal Information will be stored and transferred to parties located in other countries, including outside the European Economic Area. These other countries will either have different data protection laws than your country of residence or they will not have data protection laws. They may not be deemed by the European Commission as providing adequate protection for Personal Information.

In particular, we store your Personal Information on servers in Turkey. This country is not deemed by the European Commission to have adequate protections for Personal Information. However, we store all data on Natro servers which use the highest level of data security technology. We will use European Standard Contractual Clauses (SCCs), where required under applicable law. You can find out what these are online at the following address: If you have any questions or wish to be provided with a copy please contact us (details above). Please note commercially sensitive information may be removed/blanked out from copies supplied to you.

We use the information that you have given us as set forth above and nothing further. We will not trade, rent, share or sell Personal Information, survey responses, or any other specific details about you or your organization, with unaffiliated third parties (including direct marketing firms), except as set forth in this Privacy Policy, unless we have requested and obtained your consent. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored. We keep your Personal Information for as long as it is necessary to do so to fulfil the purposes for which it was collected as described above.

We will then dispose your information by applying reasonable and logical criteria as set within legal boundaries. This will include:

    1. Retention in case of queries. We will retain it for a reasonable period after the relationship between us has ceased (up to 12 months) in case of queries from you;
    2. (ii) Retention in case of claims. We will retain it for the period in which you might legally bring claims against us if and to the extent we have entered into any contract with you;
    3. (iii) Retention in accordance with legal and regulatory requirements. We will consider whether we need to retain it after the period described in (ii) because of a legal or regulatory requirement.

Your data protection rights

Under data protection laws in your country, you may have rights that includes (as applicable and relevant):

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at, or 63-66 Hatton Garden, London, EC1N 8LE, United Kingdom if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by calling +44 207 589 2924.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

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+44 7557 347 733


63-66 Hatton Garden
London, England, EC1N 8LE

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